Digital Workplace Engineer

Role

Enhance SICPA’s business productivity, efficiency, and flexibility by delivering secure, scalable, and modern workstation services and infrastructure to SICPA users across Windows, macOS, iOS, and Android platforms.

Responsibilities:

• Maintain and support infrastructure components (currently MECM, Intune, JAMF).
• Manage mobile and tablet devices (iOS and Android) through MDM solutions.
• Perform advanced troubleshooting and recovery tasks at the device level (software updates, component updates).
• Integrate new hardware into existing infrastructure and perform unit testing.
• Set up and maintain lab environments.
• Own and manage side applications within the global solution (including supplier follow-up and technology evolution).
• Document and validate user and technician procedures and training materials — a passion for documentation is essential.
• Contribute to Digital Workplace projects such as Windows Autopilot and Office 365 migration.
• Collaborate with end-user support (Level 3) on procedures, knowledge bases, and ticketing.
• Supervise local IT activities.
• Actively contribute to service operations and improvements.

Profile

• Degree in IT or equivalent.
• Microsoft certifications (e.g., MS-102, MD-102) appreciated.
• Familiarity with ITIL; certification is a plus.
• Minimum 5 years in a similar role within a medium to large enterprise (2,000–10,000 workstations).
• Administration of MECM (formerly SCCM).
• Strong scripting skills (PowerShell, VBS).
• Experience with Windows 11 image preparation and updates (Autopilot).
• Solid understanding of Microsoft AD, GPOs, and CSPs.
• Basic networking knowledge.
• Experience with Intune for Windows and mobile platforms.
• Experience with JAMF for macOS.
• Familiarity with workstation security tools (e.g., encryption, antimalware).
• Strong documentation skills and enthusiasm for creating clear, structured materials.
• Experience working in project mode.
• Fluent in English; French is a plus.
• Proactive with strong problem-solving skills.
• Excellent communication and teamwork.
• Ability to work autonomously while coordinating with a global team.

Join Us!

• Be part of a team where talent and skill drive success.
• We value respectful entrepreneurship and long-term vision.
• Contribute to a more secure world.
• Diversity is a strength at every level of our organization.

We offer an exciting and challenging role with great potential for personal development in a unique and fast-growing industry.