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Solution Manager

Req ID:  25555
Posted on:  27-Jul-2022
Location: 

Prilly Sud (CH09), Switzerland

Department:  Solutions Management (50008943)
Job Family:  Project Management


 

 

 

SICPA is a leading global provider of secured authentication, identification and traceability solutions and services and a long-trusted advisor to governments, central banks, high security printers and industry.  Founded in 1927, headquartered in Switzerland and operating on five continents, SICPA’s mission is to Enable Trust through constant innovation. Based on core expertise in high security inks, the company protects the majority of the world’s banknotes, security and value documents from the threats of counterfeiting and fraud. SICPA also integrates material covert features and cutting-edge digital technology to offer sophisticated traceability and supply chain protection solutions and services, enabling governments to optimize tax revenues and enforce regulations. SICPA also continues to innovate in the digital area, working with inhouse R&D and external partners to provide solutions for e-government services. 

 

To strengthen our Solutions Management department based in Switzerland, we are looking for a: 

 

SOLUTION MANAGER

 

The Solution Manager will be part of the Solutions Delivery and Operations department, reporting to the Solutions Management Director. He/she will be managing our portfolio of solutions supporting our growth in the digital area. 

 

ROLE

 

  • Responsible for defining the solutions roadmap in close collaboration with the commercial teams
  • Responsible for maintaining the solutions portfolio and managing the full life cycle of the solutions including upgrades and releases
  • Act as a liaison between the different stakeholders involved in the solution life cycle (Sales, Product Management, R&D, Solutions delivery, Operations)
  • Participate in Change management and ensure alignment with the solution roadmap 
  • Review our prospects from technical perspective contributing to ensure the fit for purpose of our solutions and their feasibility
  • Work closely with Product Management to promote the solutions, providing support as necessary

 

PROFILE

 

  • Bachelor’s degree in Computer Science or related technical discipline, with a strong business and technical vision
  • 10+ years proven hands-on experience in the software industry (development / architecture / product management / security etc.) in a multidisciplinary team and/or environment 
  • Track record in managing the whole lifecycle of a product/solution and delivering highly scalable and robust platform
  • Exceptional customer relationship and stakeholder management skills, ability to influence and negotiate
  • Capability to synthetize & vulgarize complex problems
  • Analytical skills and structured approach
  • Flexible mindset and proactive can-do attitude
  • Fluent in English, French is a plus 

 

JOIN US !

 

  • Our success comes from our highly skilled and talented employees
  • Respectful entrepreneurship and long-term vision are key for success
  • Our people contribute to a more secure world
  • Diversity at all levels of an organisation is a strength

 

We offer an exciting and challenging role, with great potential for personal development within a unique organization in a fascinating and fast-growing industry. Your file will be handled with upmost confidentiality and discretion.

Apply now »