Sales Order & Export Specialist

To strengthen our Customer Services department at global level we are looking for a :

SALES ORDER & EXPORT SPECIALIST

ROLE:

• Manage customer service, according to a client portfolio; provide information respectively to stock availability, production deadlines, product packaging and delivery
• Manage commercial communications, being the interface between clients and the various departments concerned
• Arrange transportation according to customer instructions and ensure that the goods are shipped according to the contractual terms and to the different customs regulations
• Prepare and establish shipping records to meet the customer’s expectations and requirements 
• Actively participate in the sales offer process and in the drafting and the review of client contracts in terms of transportation, export, and delivery requirements
• Participate in projects to define and improve sales order and export processes and write/maintain corresponding SOPs and working instructions
• Act as a Business Key User for SAP and other tools used in the sales and export processes

PROFILE: 

• Swiss Federal Diploma as Export Specialist or equivalent 
• Minimum five (5) years’ experience in a similar position in an international environment
• Knowledge of SAP or other similar ERP system. Experience with SAP S/4HANA is a plus
• Knowledge of international trade
• Rigorous, flexible and with good negotiation skills
• Fluent English and French. Other languages are an asset 

JOIN US! 

• Our success comes from our highly skilled and talented employees
• Respectful entrepreneurship and a long-term vision are key for success
• Our people contribute to a more secure world  
• Diversity at all levels of an organisation is a strength 

We offer an exciting and challenging role, with great potential for personal development within a unique organization in a fascinating industry. Your file will be handled with upmost confidentiality and discretion.