CoE Manager

ROLE

•    Lead and develop the Albania Centre of Excellence (CoE) in Tirana, managing 15–20 engineers across software and hardware development teams 
•    Ensure the delivery of cost-effective software solutions, equipment, and devices supporting customer contracts and product roadmaps 
•    Maintain and drive development roadmaps aligned with priorities and needs expressed by the Solutions Delivery organization 
•    Ensure full adherence to SICPA development, security, quality, and compliance standards across all activities 
•    Monitor solution obsolescence, anticipate required upgrades, and actively support the evolution and sustainability of solutions 
•    Continuously improve the performance, responsiveness, predictability, and effectiveness of development teams 
•    Build, retain, and develop a highly skilled, motivated, and knowledgeable workforce, fostering technical excellence and accountability 
•    Establish and manage a network of local partners and suppliers to increase capacity or access specific skills when required 
•    Provide clear visibility on development activities and performance, including capacity, delivery, quality, and cost KPIs 
•    Maintain strong alignment and tight collaboration with other SICPA CoEs worldwide, ensuring consistency and reuse 
•    Control and manage outsourcing and subcontracting budgets to absorb demand peaks  

PROFILE

•    Master’s degree in engineering, Computer Science, or equivalent practical experience 
•    10+ years of experience managing software and/or hardware development or engineering teams 
•    Proven experience leading teams in an international, matrix organization 
•    Strong communication, leadership, and interpersonal skills, with the ability to align diverse stakeholders 
•    High sense of accountability, ownership, and commitment to delivery and people development 
•    Strong organizational and management skills, including planning, prioritization, and performance follow up 
•    Solid test driven development mindset and focus on quality by design 
•    Good knowledge of Agile and Scrum practices, applied pragmatically in mixed SW/HW environments 
•    Fluent in English (spoken and written)

JOIN US!

•    Our success comes from our highly skilled and talented employees
•    Respectful entrepreneurship and a long-term vision are key for success
•    Our people contribute to a more secure world
•    Diversity at all levels of an organization is a strength

We offer an exciting and challenging role, with great potential for personal development within a unique organization in a fascinating industry. Your file will be handled with upmost confidentiality and discretion.